Node.js is an open-source and cross-platform JavaScript runtime environment that runs the V8 JavaScript engine, the core of Google Chrome, outside of the browser.

For more info refer to the NodeJS documentation.

Does GreenGeeks Support NodeJS?

NodeJS Instructions [EcoSite Premium]

NodeJS is already available on EcoSite Premium servers without the client having to ask for it.

The info below should only be used for reference.

• Login to the EcoSite Premium cPanel

• Locate the option called “NodeJS” under Software.

  • cPanel >> Software >> NodeJS
    

• On the Setup NodeJS App page, click the tab called “Create Application”.

• From here, the user can simply specify the application’s information and desired environment, and once they are ready, click “Create” and this will install the necessary components to ensure they can use NodeJS.
  

NodeJS Instructions [Managed VPS]

The GreenGeeks Managed VPS platform offers limited support for NodeJS, however the implementation is completely different than EcoSite Premium, and only a single version of NodeJS is available.

Before you can use NodeJS applications on your VPS, the NodeJS envrionment needs to be configured within the operating system by installing the required packages.   GreenGeeks can assist you with the initial configuration of the necessary NodeJS packages on your VPS.

Once it’s configured within the operating system, you’ll be able to create a new Application in cPanel.

Refer to the official cPanel documentation  for setting up a NodeJS application in cPanel.

The post How to Create a NodeJS APP in cPanel appeared first on GreenGeeks Support.

The end of support for the Cloudflare partner plugins means GreenGeeks will no longer be able to offer Cloudflare within your cPanel dashboard.

Why did Cloudflare discontinue support for the Cloudflare cPanel plugin?

Due to maintenance and support costs, Cloudflare ceased active development on the plugin some time ago.

This lack of development means that at the software level, the Cloudflare cPanel plugin still depends on legacy elements no longer supported by cPanel, including the Paper Lantern theme and the cPanel v1 API.

How will this impact my domains already using Cloudflare?

There will be no impact on your website resulting from the plugin removal.

GreenGeeks hosted DNS zones previously configured through the Cloudflare cPanel plugin will continue to work.

Domains already pointed to the Cloudflare nameservers will not be affected and don’t need any adjustments.

What does this mean for my Cloudflare account?

If you previously were utilizing the Cloudflare service from your cPanel, you’ll need to manage your DNS records directly from the Cloudflare dashboard.

You can log in to your Cloudflare account from the Cloudflare Dashboard here:
https://dash.cloudflare.com/

If you aren’t sure about the email address or password used for your Cloudflare login, you can reset or retrieve this information from the Cloudflare dashboard:

https://dash.cloudflare.com/forgot-email

https://dash.cloudflare.com/password-reset

Can I still use Cloudflare DNS with my GreenGeeks hosting service?

Absolutely! GreenGeeks allows customers to utilize any third-party DNS service they wish, including Cloudflare.

How do I set up a new domain with Cloudflare with my GreenGeeks hosting service?

New domains need to be configured directly through the Cloudflare Dashboard.

Configure the domain in your GreenGeeks cPanel as usual, then log into the Cloudflare dashboard and click +Add Site at the top.

Go through the step-by-step process to add a new domain and set the new nameservers. Then, re-create any DNS records from the existing zone.

For more information, refer to the Cloudflare documentation:
https://developers.cloudflare.com/fundamentals/get-started/setup/add-site/

Are there benefits to using Cloudflare directly?

Yes! The previously available Cloudflare cPanel plugin only had a fraction of the features that Cloudflare offers, such as Page Rules or country-specific blocking.

Pointing a domain to the Cloudflare nameservers allows access to all of the features and additional control over the DNS, such as sending A-records through Cloudflare (instead of only CNAMES).

Can GreenGeeks re-add this plugin within my cPanel account on a Managed GreenGeeks VPS?

The Cloudflare cPanel partner plugin relies on legacy cPanel components that are no longer fully supported by cPanel.

Thus, even if GreenGeeks could re-install the Cloudflare plugin, it would not function correctly as some of the necessary components have been disabled on Cloudflare itself.

Does GreenGeeks plan to re-integrate Cloudflare?

Although the situation is outside our control, we understand that this change may inconvenience you and your users, and we sincerely apologize for the disruption.

GreenGeeks is exploring alternatives for making Cloudflare available in the future via the GreenGeeks Dashboard without the depreciated cPanel plugin.

If you have questions regarding the Cloudflare plugin, our team is always ready to assist you via Phone, Live Chat, or Support Ticket.

The post Cloudflare cPanel Plugin Deprecation – What You Need To Know appeared first on GreenGeeks Support.

Resetting Your WordPress Password in Softaculous

Step 1: Open cPanel

From your GreenGeeks dashboard, click the button to open cPanel.

Step 2: Open Softaculous Apps Installer

Scroll down to Software and click the link for Softaculous.

Step 3: Open Installations

Click the section to open the “Installations” area of Softaculous. This will show you all platforms you’ve installed on your website.

Step 4: Edit WordPress Install

Find your website in the list and click the pencil icon to edit its settings.

Step 5: Edit Admin Account

Scroll down to the Admin Account section of Softaculous. Enter the admin username and create a new password for the account.

NOTE: You must know the administrator username of the WordPress installation.

Step 6: Save Installation Details

Scroll to the bottom of the page and click the “Save Installation Details” button.

The post How to Reset Your WordPress Password from Softaculous appeared first on GreenGeeks Support.

All it takes is a few minutes of your time, so let’s begin.

Method 1: Create A Subdomain From the GreenGeeks Dashboard

Click on the Hosting Option.

Click the “Manage” button next to the domain name you wish to create a subdomain for.

Click on the Domains tab and select the Sub-domains link.

Enter the subdomain name.

NOTE: For those who have more than one domain on the hosting account, you’ll need to use the drop-down box next to the subdomain name field and pick the correct primary domain name.

Click on the “Create Subdomain” button.

It will take 60-120 seconds for the sub-domain creation process to finish.

Congratulations! Your subdomain will be ready for use immediately, once the DNS is pointed.

If your domain is not pointed to the GreenGeeks nameservers, you will need to create the A records for the new sub-domain within your existing nameservers, or update the domain to point to the GreenGeeks nameservers, before you’ll be able to visit the sub-domain in your web browser.

Method 2: Creating A New Subdomain with cPanel

Access your cPanel by clicking the cPanel button within your GreenGeeks Dashboard homepage, or Hosting tab.

Scroll down to the Domains section of cPanel, click on the “Domains” link/icon.

On the Domains page, click the “Create a New Domain” button to add a new sub-domain.

Within the new domain page, enter the new sub-domain name in the Domain field.   Enter the full sub-domain, i.e. sub-domain.domain.com

Deselect the “Share document root” check box.

Take a moment to double-check the information is accurate & the “Share document root” option is not checked.

Click Submit to create the new sub-domain in cPanel.

It will take 60-120 seconds for the sub-domain creation process to finish.

Once the sub-domain has been created, you’ll be redirected to the Domains page and a Success notification will be shown along with the domain name & the document root path.

Congratulations! Your subdomain will be ready for use immediately, once the DNS is pointed.

If your domain is not pointed to the GreenGeeks nameservers, you will need to create the A records for the new sub-domain within your existing nameservers, or update the domain to point to the GreenGeeks nameservers, before you’ll be able to visit the sub-domain in your web browser.

Note that no FTP accounts associated with the sub-domain will be created; if you wish to have an FTP account restricted to the sub-domain folder, create a new FTP account for this purpose.

The post How to Create a Subdomain for Your GreenGeeks Website appeared first on GreenGeeks Support.

You could block IP addresses by creating or editing a .htaccess file directly, but there is an easier way. You can use the cPanel IP Blocker. The IP Blocker does the .htaccess file editing for you through a simple, easy to use interface.

We’ll take you through the process step by step, but first, how do you know which IPs to block?

How to Find the Offending IPs

You can find IP addresses in the raw logs for your site. The logs contain the IP addresses and timestamps of each page or document request made to your site. So if you know the general time of the visit, you should be able to find the IP address.

How to Block IPs in cPanel

To open cPanel, Log into GreenGeeks and click the “cPanel” button in the “Quick Server Login” section.

In cPanel, scroll down to the “Security” section and click the “IP Blocker” link or icon.

The IP blocking form is pretty simple, just add the IP to the “IP Address or Domain” field and click the “Add” button.

When the IP is blocked, you’ll see a success message.

Now, if you scroll to the bottom of the IP Blocker page, you’ll see a list of blocked IPs.

You can click the “Delete” link or icon to remove a block.

As you can see, you can also block a domain name, though using an IP address is usually more precise and effective. You can also enter a partial IP address or an IP address range.

However, we recommend only blocking single, complete IP addresses. Blocking a range of IPs potentially prevents large numbers of visitors from accessing your site.

Note that the IP Blocker accepts IPv4 (192.168.0.1) and IPv6 (2001:0db8:0a0b:12f0:0000:0000:0000:0001) addresses, though your logs are more likely to contain IPv4 IPs.

A Potential Side-Effect of Blocking IP Addresses

Blocking access to your site by IP is a useful tool, but it’s also a broad and non-specific way to prevent access. Meaning when you block an IP address or range of IPs, you block everyone using those IPs, not just the malicious or destructive visitors.

In the case of blocking bots, that’s not usually a problem. They typically run on their own IPs. But when you are blocking an individual, that person likely shares an IP address with hundreds, if not thousands, of other users.

Don’t Just Block-and-Forget

One thing to keep in mind is your website’s .htaccess file is loaded every time a page or document is requested. A .htaccess file with a large number of entries can potentially slow down your site’s page loads.

IP blocking isn’t the only thing that .htaccess does. It’s also responsible for redirecting URLs, forcing incoming traffic to use HTTPS, password protection of directories, locating custom error pages, and other fundamental website configuration. So it’s easy to accumulate a lot of entries in a .htaccess file.

You may want to keep your IP blocking to a minimum, or at least review IP blocks from time to time to remove any unnecessary blocks. It’s not usually necessary to block an IP address permanently. Most bots and spammers will remove your site from their target list after a certain number of failures.

If you have any questions about IP blocking or any other aspect of your GreenGeeks account, don’t hesitate to contact a member of our Support Staff.

The post cPanel IP Blocker Tool appeared first on GreenGeeks Support.

To view your website bandwidth usage stats, log in to GreenGeeks and click the cPanel button.

In the “Metrics” section, click the “Bandwidth” link or icon.

The first thing you’ll see are three graphs, “Past 24 hours,” “Past week,” and “Past year.”

The graphs are good for spotting trends like spikes in traffic at specific times of the day, or changes over the course of weeks.

Each graph shows five data points, HTTP, FTP, IMAP, POP3, and SMTP.

HTTP is web traffic, meaning requests for pages or resources (images, etc.) on your website. The HTTP numbers are totals for domains and subdomains combined. You can see separate numbers for subdomains in the monthly statistics (below).

IMAP, POP3, and SMTP are email bandwidth use statistics, and FTP traffic reflects the bandwidth used for file transfers via FTP.

When viewing weekly and monthly data, it’s best to wait 24-48 hours after the last day of the period, so you can be sure the system has gathered and processed all of the traffic data.

Monthly Statistics Details

When you scroll down past the line graphs, you’ll see monthly usage breakdowns and pie charts.

Here the HTTP bandwidth usage is broken down to your primary domain and subdomains.

Each of the services links to daily bandwidth use details.

Clicking the “Total – All Services” link or the pie chart takes you to a daily bandwidth use table. This will show usage for all services on one page.

What Do Bandwidth Usage Statistics Tell Us?

In the everyday course of running a website, you won’t always know when traffic increases or decreases. Your site, or a page on your site, could be linked from a popular website temporarily increasing your bandwidth usage (sometimes dramatically).

If you receive an alert for excessive bandwidth use but you’re not sure why, you can check the stats to see if a certain day or period of time showed excessive traffic. That can give you clues to where the usage came from.

Similarly, you can use the statistics to see if a promotional effort was successful since you know the date or time that your promotion was active.

If your site falls victim to an attack of some kind, the bandwidth statistics can show you the time and duration of the attack.

What the Bandwidth Statistics in cPanel Do Not Show

• cPanel file manager uploads and downloads
• Incoming mail that non-GreenGreeks servers deliver
• POP/IMAP tasks such as checking for new email
• DNS activity
• Processes spawned by cron jobs that perform network activity

It’s important to note that because the cPanel bandwidth statistics do not include all of the bandwidth used by your account, they may differ from bandwidth usage numbers provided to you by GreenGeeks technical support staff.

The post Understanding Bandwidth Usage Statistics in cPanel appeared first on GreenGeeks Support.

Creating an Additional FTP User Account

Log in to GreenGeeks and go to cPanel by clicking the “cPanel Login” button in the “Quick Server Login” section.

In the “FILES” section, click the “FTP Accounts” link or icon.

• The “Log In” field is where you enter the username for the account.
• The “Domain” dropdown is where you can select an Addon domain if you are setting up access to a specific domain.
• Password (note that the system will analyze your password or passphrase and reject it with a “password strength” error if it is too short or not sufficiently complex).
• “Directory” field is automatically populated with public_html/domain.tld/ftpuser (ftpuser is the username that you entered in the “Log in” field and domain.tld is the domain you selected from the “Domain” dropdown).
  • The user you are creating will not have access to any directories above what you set in the “Directory” field. That means if you leave the default entry here, the new user will not be able to access the ggexample.net directory, because it is above the newly created /ftpuser directory. So if you intend to create a user that has access to the Addon domain ggexample.net, you have to remove /ftpuser from the path in “Directory” field.
    

• Click the “Create FTP Account” button.

Logging in to an Additional FTP User Account

Once the additional FTP account is set up, just scroll down on the FTP Accounts page and click the “Configure FTP Client” link. FTP settings and downloadable configuration files will be shown.

The post How to Set up an Additional FTP User Account appeared first on GreenGeeks Support.

Log in to GreenGeeks and go to the cPanel by clicking the “cPanel” button.

Scroll down to the Database section, and click the Database Wizard option.

Step 1: Create the Database

The first step of creating a new database is to create a name for it. Every database you make will have your domain name as the prefix. Enter the name in the available text box. 

Click the “Next Step” button once you have entered a name.

Step 2: Create the Database User

The next step involves making a new user for your database. You will need to create a username and a password.

The username will always have your domain name as a prefix, similar to the database name. Enter the user name in the appropriate box.

Below this, there will be two more text boxes. The first is to enter your password and the second is to re-enter it. You must enter a strong password, or else it will be rejected.

You can also click on the “Password Generator” button to generate one. Once all fields have been entered, click the “Create User” button.

Step 3: Add the User to the Database

Lastly, you’ll need to add the user you just created to the database by selecting what privileges it has. While you can manually check the boxes you want, most will just check the All Privileges option.

Click on the “Next Step” button when you are done.

And that’s it. Your database and user are now created and ready for use.

To manage your database(s) and user(s), log back into cPanel, scroll to the “Databases” section, and click the “Manage My Databases” option.

The post How to Create a New MySQL Database and MySQL Database User appeared first on GreenGeeks Support.

To access the File Manager, log in to GreenGeeks and go to cPanel by clicking the “cPanel Login” button in the “Quick Server Login” section.

In the “FILES” section, click the “File Manager” link or icon.

When you log in to the File Manager, you will be in the root directory for your account. Most of the time you’ll be working with website files, and they are located in the “public_html” directory.

To Delete a File Using the cPanel File Manager

Right click on the name of the file you wish to delete, and click the “Delete” link.

Alternately, you can select the file and click the “Delete” link in the top toolbar.

Other File Manager articles:

• Create a new file
• Upload a file
• Move a file
• Edit a file

The post How to Delete a File Using the cPanel File Manager appeared first on GreenGeeks Support.

To access the File Manager, log in to GreenGeeks and go to cPanel by clicking the “cPanel” button.

Once inside the cPanel, locate the Files section and click on the File Manager option.

Once you are inside the file manager, you’ll want to enter the public_html directory because that is where all of the WordPress files are located.

To Move a File Using the cPanel File Manager

The File Manager gives you two ways to move files.

The first is the more traditional method of dragging files where you want them to go. Simply click and drag the file to the desired location.

The other method is to use the “Move” button.

First, select the file you want to move (it will be highlighted blue when selected), then click on the “Move” button.

You will then be prompted to enter the file path that you would like to move the selected file to.

Once you have entered the file path, click on the “Move Files” button.

You may also be interested in these files:

• Create a new file
• Upload a file
• Edit a file
• Delete a file

The post How to Move a File Using the cPanel File Manager appeared first on GreenGeeks Support.